Description

  Annual Plan for your Centres Internal Quality Assurance activities

  Timetable for IQA activites including standardisation meetings*, centre assessor observations**, sampling***

  Sampling of Assessment tasks and assessed work

  Clear records of sampling, agendas/minutes from standardisation meetings, Assessor Observations

  Action plans to ensure your centre is offering the very best service and Quality

   Assistance with handling learner appeals/complaints

   Industry Updates / CPDs

*     Standardisation meetings carried out quarterly via video conferencing

**   Observations of up to 4 trainers (additional observations will need to be organised by assigned IQA)

*** Up to 100 learners sampled / 20% of assessed tasks / work